Returns & Exchanges

At HyperX, we stand by the quality of our gaming gear and offer a hassle-free 30-day return policy for items purchased directly through our store. If you are not completely satisfied with your hardware, we are committed to making the exchange or refund process as smooth as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Gear

  Place the product in its original packaging including all cables, accessories, and manuals to ensure a full refund to your original payment method.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the confirmation email and securely attach it to the outside of your shipping box.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; once our warehouse receives and inspects the item, your refund will be processed within 5-7 business days.